The Cespedes Law Firm - Privacy Policy

• What personally identifiable information is collected from customers through your website?

             When a client contacts our law firm, they may voluntarily provide us with their phone number. 

• Why did you collect this information and the legal basis for the collection?

      The phone number is retained solely to ensure efficient communication    

          regarding the client's case. In accordance with our data retention policy, 

          we store the phone number for five years, after which it will be securely 

          disposed of in compliance with legal standards. This information is used exclusively for the purpose of delivering legal services and facilitating communication between the client and our legal team.  

• How do you use the collected information and with whom it may be shared?

                When a client contacts our law firm, they may voluntarily provide us with

                 their phone number. Phone Numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes. 

We do not send SMS messages without the client’s 

                 prior approval,  and we will not share SMS information with third parties or 

               affiliates for marketing purposes. We do not use client phone numbers for 

              marketing purposes, nor do we share them with any third parties or affiliates. 

• What choices do customers have regarding the use of their data?

                       If clients wish to receive SMS messages from our firm, they must provide 

                   explicit oral consent. We do not send SMS messages without the client’s 

                     prior approval, and we will not share SMS information with third parties or affiliates for marketing purposes. We do not share any information, including phone number, with any third parties unless the client explicitly authorizes us to do.
- 

• Security procedures in place to protect against misuse of information.

                            We have strict security procedures in place to protect against misuse

                     of information, ensuring all client information is kept confidential, not 

                       shared with outside parties, and securely stored under a private Customer Relationship Management system.

1- SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from The Cespedes Law Firm, L.C., you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Case Status updates

Example: "Hello, this is a friendly reminder of your upcoming appointment with your attorney Armando Cespedes. The Cespedes Law Firm, L.C. at 1370 Vally Vista Dr. Suite 200 Diamond Bar, CA. 91765 on 01/01/2025 at 12PM. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [3] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from The Cespedes Law Firm, L.C. in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at cespedeslaw10@gmail.com

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages, https://cespedeslawyer.com/privacy-policy
• Message frequency may vary